Knowledge is the beginning of the trip, the line is the knowledge of.
--On the Chinese professional managers training advanced training
Sponsored by the Shanghai Tourism College Chinese Professional Manager Senior Seminar on July 26 to 29 the Chaya Mountain Resort & Spa in the formal classes. The commencement of the ceremony on the Chaya mountain hot spring resort hotel hotel general manager Huang Digang Mr. made classes mobilization speech, holds the purpose and significance of the training class is discussed in this paper. From all over the country hotel professional managers and the Chaya Mountain Resort & Spa department director, manager of nearly 40 more than students participated in the training.
To implement the development of tourist resort hotel quality improvement activities, fighting a hard battle for good management services, and comprehensively improve the overall quality of professional manager of the hotel, Shanghai trip designed according to the needs of the trainees orchestrated to arrange the curriculum. For the hotel training in teacher recruitment, curriculum and other aspects have made careful preparations. Training courses include housing, marketing, catering, human resources, etc.. Teachers are mainly the current Turist Hotel Shanghai management professors and experts.
The training content is rich, the form is novel, has the theory and the practice, the interaction is strong. The students' theoretical knowledge, management skills, etc., in a short period of time to get a comprehensive improvement.
Survey feedback training can be seen, the students on the curriculum satisfaction rate reached 98, we generally think the training learned the essence of top international tourism hotels and resorts management experience and service, enrich the knowledge concept, improve the practice ability, solving the problems of troubled a lot of work, a great harvest.
I believe in the future work, we will continue to save power, improve quality, improve service, to make a greater contribution to the development of the hotel.