To create a service star, five-star hotel

--Remember the chayashan Spa Resort Hotel Service Skills Competition

    The hot July sun shines the earth, all things have become lazy, but the Chaya Mountain Resort & Spa in sound of cheering and bursts of applause broke the dull air, intense, wonderful 2014 Cha Chaya mountain hot spring resort hotel service skills competition in this opened the curtain.

    After several months of intense preparation, Cha Chaya mountain hot spring resort hotel service skills competition held in the Fifth District 1 conference room on schedule, organized a annual job skills contest. The contest division theory and the practical operation of the matches, a total of six types in the game. They are: Chinese food table games, Silver cash competition, competition of Chinese style bed, front office reception service game, hot springs commentary word game, Western swing platform competition. The service skills competition to participate in a total of more than 60 people. To this end the hotel also invited the director of the Department, as well as the heads of departments to serve as judges of the competition to ensure that the service skills competition to achieve fair, just and open the effect.

    8:50, all the staff are all here. 9:00 - 9:30, the opening ceremony of the competition (all the national anthem, the general manager of the hotel announced the contest began)

   9:30 Chinese food table games started, players like a magician, originally nothing out of the ordinary, prosaic table, after just 15 minutes, contestants put it into one show senior banquet level of fine art and Taiwan.

    14:00 cashier cash competition, each contestant hand with varying amounts of hundred dollar bills and coins, which each Da have one to two pieces of counterfeit money. Ask the contestants in a certain period of time accurate count note number and identify counterfeit money, saw the faces of money quickly from their hands glide.

    The Chinese 9:00 game 24, single throw, location, angle, set, a place. These seemingly simple but very strict action by the participating staff, make smooth reading easily. Every graceful movement is a firm belief, a condensation of sweat.

    14:00 reception service game, the lobby reception service game in addition to the conventional front office reception, room sales, customer complaint processing, computer check in check out registration, financial operation. Most players in the game can be flexible to cope with the express. Their superb, standard, standard service skills won the praise of the judges and the audience.

    15:30 spa commentary game, "distinguished guests: Hello, this is the Chaya Mountain Resort & Spa, and I was receptionist XXX" sound crisp sweet voice let us feel the spa reception staff enthusiasm and thoughtful service. Contestants to practice with their peace efforts, every single word or phrase precision to our show spa commentary of the specific content.

    25 at 8:30 on the western-style food table, under the contestant's careful arrangement, the dining table works such as works of art like presented one by one, cloth color coordination, appearance, background introduction of seats in the center of the beautification of the novel, flexible, luxurious design, elegant. Players in the operation of the process of the action specification, skilled, agile, graceful posture, embodies the image of the western restaurant and the waiter's image and temperament.

    Through the competition, to further enhance the employees of the business skills and professional qualities, and further enhance employee sense of competition and five-star service consciousness, and enhance the cohesion of the team, to create a strong striving for better atmosphere, laid the foundation for the hotel the whole service level of ascension.