To consolidate the star assessment knowledge, complete the star rating
——Notes on the star rating standard training
In November 2014 on 1 - 2 days, star rating experts and Tourism Bureau leadership assessment examination for the Chaya Mountain Resort & Spa appears part of the facilities and services did not reach the standard and required rectification project, the hotel in the end to carry out the star rating standard training courses.
To thoroughly implement the implementation of the new standards, in accordance with the standard do star rated inspection of the work of self-examination and self correction, November 19, the Chaya Mountain Resort & Spa Hotel continuously to carry out a comprehensive new star criteria for the evaluation of a series of training courses. The training course by the hotel star rating office director Wang Hong speaker for each department two level managers. The training manager Chen Zhenyu of Department foreman, supervisory staff at. Curriculum content mainly will by National Tourism Administration officially approved promulgated, in 2011 January 1, the formal implementation of the "star tourist hotels and Evaluation Division," (GB/T14308-2010) for the new assessment criteria and the star hotel survey norms ".
The course's main purpose is to more successful completion of the requirements of the five-star evaluation high standards for equipment and facilities, service and management level, the various departments of the hotel should be actively preparing for, from the understanding of "star rating", cognitive "star assessment", consolidate the "star rating" knowledge, to "star assessment" standards, every hotel staff from to strict demands on themselves, from the understanding of "star assessment knowledge", then use "star assessment" requirement to work, always bearing in mind he is a five-star hotel employees, the service must do five-star standard.
Through the star rating standard training, so that every employee of the hotel not only keep in mind the five-star rating requirements, but also enhance the sense of responsibility and mission.
